FAQ's

At TransXpresss, your belongings are handled with the utmost care. We ensure safety through: Premium Packing Materials – Bubble wrap, sturdy cartons, wooden crates, sealing tapes, and other high-quality materials. Trained Professionals – Our in-house team is skilled in safe packing, loading, and unloading. Damage Prevention – Special care for fragile and valuable items with customized packing solutions. Secure Transportation – Well-maintained vehicles to minimize movement and shocks during transit. Real-Time Tracking – Consignments are tracked till final delivery for full transparency.

Yes, TransXpresss provides insurance options to safeguard your goods: Transit Insurance – Covers any loss or damage to goods while in transit. Comprehensive Insurance (Optional) – Covers your belongings throughout the entire move, including packing, loading, transportation, unloading, and unpacking.

Local Shifting – Usually completed within the same day (depending on the volume of goods). Pan India / Intercity Shifting – The timeline depends on: Distance between pickup and drop locations. Quantity & type of goods being transported. Mode of transport (dedicated vehicle or shared). On average, intercity moves take 3–7 days, but we provide an exact estimate once your booking is confirmed.

Yes. TransXpresss provides high-quality packing materials to ensure complete protection of your belongings. We use: Bubble wrap & foam sheets for fragile items. Cartons & corrugated boxes for clothes, books, and utensils. Wooden crates for heavy or delicate goods. Sealing tapes & stretch films for dust-free and secure packing. Our team ensures that every item is properly packed before loading, so you don’t need to arrange anything from your side.

Yes. TransXpresss provides safe, secure, and on-time vehicle relocation services across India. Car Transport – Cars are transported in closed or open car carriers with proper lashing for safety. Bike Transport – Bikes are packed with bubble wrap, foam sheets, and stretch film before being loaded into carriers. Tracking – Customers can track their vehicle movement until delivery.

Booking with TransXpresss is simple and hassle-free: Call Us – Speak directly with our customer support team. Visit Our Office – Meet our relocation experts in person. Book Online – Fill out a quick form on our website/app. We also provide a free survey (virtual/physical) to understand your requirements and then share a detailed quotation before confirming the booking.

The charges for shifting with TransXpresss depend on multiple factors such as: Distance – From pickup to drop location. Volume of Goods – Number of boxes, furniture, and items to be moved. Type of Vehicle – Size and type of vehicle required for the move. Additional Services – Insurance, storage/warehouse, rope-pulling, carpentry, or unpacking services (if opted). We always provide transparent pricing with no hidden charges, ensuring you get the best value for your relocation..

Yes, TransXpresss offers both short-term and long-term storage solutions in our secure, dust-free, and insured warehouses. Pan India Network – Warehouses available in Bangalore, Mumbai, Pune, Hyderabad, Chennai, and Delhi NCR. High Security – 24/7 CCTV surveillance, access control, and safe handling. Professional Packing – Items are packed properly to ensure dust-free and damage-free storage. Flexible Options – Pay only for the space and duration you use. We ensure your belongings stay safe, clean, and accessible whenever you need them.

Transxpresss for your relocation needs because we offer reliable, affordable, and hassle-free services backed by a vast Pan-India network. With 24/7 customer support, we're committed to making your move smooth and stress-free—no matter where you're headed

Our storage charges are flexible and depend on the type of home and storage required, with prices starting as low as ₹100. Below are the different storage categories available: Household Storage: Ideal for storing furniture, appliances, and personal items. Business Storage: Tailored for storing office equipment, supplies, and inventory. Document Storage: Safe, secure storage for important business and legal documents. Automobile Storage: Convenient storage for cars, bikes, or other vehicles. Box Storage: For smaller, more compact items that need organized storage in boxes.

TransXpresss operates in the following cities, offering secure and reliable storage solutions: Bangalore Hyderabad Chennai Pune Mumbai Delhi Gurgaon Tamil Nadu (covering major cities) No matter where you're located, we’re ready to help you with your storage needs. Contact us today for more details on availability in your area!

At TransXpresss, we go beyond just storing your items. The key factors that set us apart are quality packing and safe, secure storage. Unlike traditional storage services, we provide: Expert Packing: We use high-quality packing materials and techniques to ensure your belongings are safe and secure during transport and storage. Tailored Storage Solutions: Whether it's household items, business goods, or automobiles, we offer a variety of storage options to suit your specific needs. 24/7 Monitoring: Your items are kept safe with round-the-clock security and surveillance, giving you peace of mind. We believe that the right packing and secure storage are the foundation of a stress-free storage experience. With TransXpresss, you can trust that your items are in the best hands.

No, there are no maximum storage duration restrictions. You can store your goods in our secure warehouses for as long as you need. Whether it's for a short-term or long-term stay, we’ve got you covered with flexible storage solutions that suit your needs.

Absolutely! Securing your goods is our top priority. We ensure the safety of your belongings with the following security features at most of our locations: 24/7 Security: Round-the-clock on-site security to ensure your items are always protected. CCTV Surveillance: Security cameras monitor the premises at all times. Fire Control Systems: Advanced fire safety equipment to protect against fire hazards. Pest Control: Regular pest control measures to maintain a clean and safe environment for your items. Biometric Access: Restricted access to storage areas using biometric systems for added security. Barcode Tracking: Each item is tagged with a unique barcode for real-time tracking and easy retrieval. With these measures in place, you can be confident that your items are in safe hands at TransXpress.

Yes, absolutely! We understand that you want to see the facility firsthand. You can easily schedule a tour of our storage units by contacting our team via mobile or email before making your booking.

No, there are absolutely no hidden charges with TransXpress. We believe in complete transparency, so we provide a detailed quotation upfront, outlining all charges clearly. You’ll know exactly what you're paying for, with no surprises!

We accept a wide range of payment methods for your convenience, including: Major Credit/Debit Cards UPI Payments Cash Cheques We strive to make the payment process as easy and flexible as possible for our customers.

Rest assured, your items are in safe hands at TransXpress. Our on-site facility managers monitor the premises throughout the day, ensuring that everything is secure. Additionally, we offer video tours, so you can check on your items whenever you need to. There is no risk of your belongings getting lost or misplaced with us.

At TransXpress, we make your storage experience smooth and hassle-free by following a simple, four-step process: Step 1: Professional Packing We collaborate with experienced packers who ensure your items are packed securely. Our team uses three layers of packing to safeguard your valuables. The packing is done at your location, saving you time and effort. Step 2: Pickup Our team arrives at your scheduled time, carefully packs your items into boxes, and performs an inventory check with you to ensure everything is accounted for. Once the load is complete, we verify the list to ensure nothing is left behind. Step 3: Secure Storage Your items are stored in our 24/7 monitored and secure warehouses. We unload and store your belongings with care. Only authorized professionals have access to your storage unit, ensuring maximum security. Step 4: Delivery When you need your items, simply raise a request through our dashboard. Our team will verify your ID for security purposes and deliver your items to your desired location whenever you need them.

For safety reasons, we do not accept storage of flammable liquids, explosives, toxic materials, or any hazardous goods. If you’re unsure about any specific items, please feel free to contact our team—we’re always happy to help!

TransXpresss follows a hybrid model for transportation. We operate with our own fleet of 8–10 vehicles to ensure reliability and control over the process. During peak demand, we also collaborate with premium, professional vendor partners to maintain service quality and ensure timely deliveries.

Reserve your booking slot and assign the dedicated team for your move. Arrange vehicles & manpower in advance to avoid last-minute delays. Plan resources properly (packing material, labour, vehicle type) based on your requirements. Ensure commitment from both sides, so that your relocation is smooth and hassle-free.

We understand that plans may change! At TransXpresss, we offer free cancellation and a full refund of your token advance, provided you inform us at least 48 hours before the scheduled shifting date and time.

To avoid any penalties, please ensure your monthly payments are made by the specified due date. If payments are delayed beyond the due date, a penalty of up to 10% of the outstanding amount may be applied. Don’t worry—we’ll send multiple reminders to your registered email and mobile number before the due date to help you stay on track.

If there is a significant change in the inventory—such as additional items not mentioned in the original list—your estimate will be revised accordingly. We’ll keep you informed of any changes in charges before proceeding.